Mantle YR-0015
Inquiry
Crusher cone spare parts production process
Hammerhead production process
Service / FAQ
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Guarantee
- Mayang offer time-unlimited quality guarantee
- The most stable and reasonable price
- Delivery on time
- Trustworthy service
2018 quality report
- 0.12% rejection in 38,000 tons production value
- “0” quality issue report from customers on March, July and November
Quality issue process
- First of all, we will collect all information about the issue parts, such as the casting number, pictures and the working condition to figure out the real reason why the products happened issue.
- Then, our engineer will trace the production records according to the casting number, and analyzing the casting sample again we kept, the pictures will bring a lot of information what we need.
- Finally, they will make a solution to avoid the issue happen again. The quality tracing person inspects and follows how is going of the quality solution.
Price guarantee
- Ensure the current offer is the most stable & reasonable price
- 1 year valid per agreement
- The price fluctuation is depend on the material cost and exchange rate, but the 5% down and up, the price will keep same.
- To door price
Guarantee for Delivery
- MY use ERP system manage the production schedule, the progress will update everyday at each process to make sure the process in schedule.
- The production ERP system will remind automatically to process once the date out of schedule, and workshop have to perform by order of production manager.
- Process in the highest priority to meet clients short and urgent delivery request.
Customer Service
- Customer site visits, both before & after sales
- Technical proposal in response to the customer specific requirements
- Technical support for the product applications
- Seeking customer’s feedback for continued improvement
FAQ
A: We a steel casting foundry since 1985, has been specializing in this industry for more than 3 decades years. We equip with complete facilities, all production process from manufacturing to testing is finished in our own foundry.
A:Our lead time is generally 45 days for existing patterns, 75 days for new patterns. Exact time to be finalized on receiving of finalized order.
A: We specialize in mining machinery parts, shredder parts and excavator attachments such as jaw plates, concaves, mantles, bowl liners, mill liners, shredder hammers, grates, top gids, caps, track shoes, bucket teeth and more.
A: Yes. our engineering team can measure products at mining site, they also can make more reasonable design for the crusher parts.
A: we adhere to “Be honest people create perfect product” development principle since our foundation.Every single product is strictly checked and well packed before delivery. If something goes wrong when you use our products,please send us photos of the wear part and the machine. This will help us to identify where the problem is. If it is a quality problem, we will compensate you and do something correspondingly to avoid the same problem next time. If the problem is caused by misuse,we will provide our technical advice for your reference.
A: Shanghai to Wuyi bei station around two hours by high speed train . we will pick you up at train station.
